Shipping policy

Shipping Policy

Order Processing

Please allow 1–2 business days for us to process your order before it is dispatched. Once your order is on its way, you will receive a confirmation email with tracking details.

Delivery Times

New Zealand: Estimated delivery is within 2–5 working days.
International: Estimated delivery is within 3–11 working days, depending on the destination.

Please note: Delivery times are estimates and may vary due to factors outside of our control, such as customs clearance or unexpected delays by the courier.

Shipping Rates

Shipping rates are calculated at checkout based on your delivery address and chosen shipping method.

Customs and Duties (For International Orders)

International orders may be subject to customs duties and taxes upon arrival in the destination country. These fees are the responsibility of the customer and vary based on local regulations.